Outsourced customer experience management represents a worldwide market worth around US$114 billion in 2023E, corresponding to an outsourcing rate of 32%, rising steadily since 2010 (outsourcing rate ...

To take ownership of identified issues (Outages) and help resolve them as quickly as possible through strong troubleshooting skills and engagement of other IT employees. The Tier 2/3 Major Incident ...

TP believes in sports as a transformation tool, investing in athletes and Para athletes who excel to break barriers. Read ...

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The IT Helpdesk Technician ensures request management within guidelines/goals established by SOW or IT Helpdesk Team Leader. Direct contact through inbound or outbound calls, chat or back office ...

• Internal audit sample coverage for OPS business, call center/loan verification, back office/payments & field cash pick up • External audit (ad-hoc) as per request from home credit verticals like ...

Proactively keeps up to date on new procedures. Complete understanding of the platform and sensitive towards customer resolution ...

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You’re the missing piece to our TOP Team! We’re on the hunt for a Social Media Expert who’s ready to take on the digital world. If you're proactive, patient, and empathetic, with a knack for turning ...

Consultant needs to handle Queries, Requests and Complaints from customers tactfully, provide excellent customer experience at every interaction and ensuring end to end resolution by taking complete ...

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