Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.
As you can see on reviewing the year in Teams -- it expanded its capabilities and partnerships in everything from mobile devices to conference rooms, collaborative spaces to different types of contact ...
AI assistance and automation come into play for each of the above-cited products, as well as elsewhere across the digital workplace—and it almost goes without saying that AI has been a major trend in ...
SMBs and mid-sized businesses represent the vast number of entities in the US, but technology vendors tend to focus more on enterprises, especially those with a global footprint.This is to the ...
If your company is providing something new to enhance textual communications, apply to be part of the Innovation Showcase at Enterprise Connect 2025 ...