Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.
Digital customer experience in 2024 is defined by profound shifts in how businesses engage with their customers. The 2024 CMSWire State of Digital Customer Experience report highlighted a growing ...
Are You Great at Marketing or Just Lucky? Content marketing is often the heart of B2B marketing strategy. It is the best way to share messaging about the value of a service, product or software ...
AI in marketing. AI is changing customer acquisition in financial services by optimizing targeting, personalization and media buying to reduce costs and increase engagement. Predictive AI models.
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At LinkedIn, we’re always iterating and building products designed with B2B marketers in mind. We’re excited to expand the functionality of the Company Engagement Report and introduce ...