We produce a range of materials and tools to help local Citizens Advice and partners take part in the campaign each year. All of the resources are available for download. Public facing resources will ...

Energy suppliers send a copy of ‘Get help with an energy problem’ to all their customers once a year. We also have a duty to publish this leaflet on our website.

Some allotments are run privately, but some are owned and leased from the local council. have a food growing strategy. You can get more information from your local council. Find your local council on ...

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face. We're an ...

Choose a main location for full details on how to contact us. Our outreach locations may offer specialist or a more limited service.

If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they bill you. You should first read our guidance if you've not received a bill in a ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

We Are Citizens Advice - the people’s champion. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. We are here to help ...

If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their ...