For that reason, customer database software is proving to be essential ... Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re ...

The NHTSA recently announced recalls for 856,595 vehicles. This includes vehicles from Ford, GM, Hyundai, Jaguar, Rivian and ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

According to the NHTSA, “dealers will update the transmission control module software calibration” at no cost the owners.

Investing.com - Cloud software providers are expected to see a recovery in customer spending as a resilient economic ...

H&R Block's online software makes it difficult for customers to downgrade from a paid tier to its free service. But that will ...

A customer engagement platform is software that helps businesses interact with customers across multiple channels ... to maximize their communications with hundreds of different segments across key ...

Veeva is a leading provider of cloud-based software and services for the life sciences industry. Veeva products fall into five main categories: clinical, regulatory, quality, medical, and commercial ...

This can be a huge mistake, since good customer service isn’t just important – it’s absolutely vital. People will always remember if your customer service was really great or really terrible.

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.