Everyone loves a well-chosen gift, and it's even better when the gift is richly deserved. There may be no one more deserving of lots of presents than a person staring down the barrel of what may ...

Growing up in the South in the '60s, I was taught from an early age that sending a handwritten thank-you note expressing appreciation for a kindness was something you just did. Early on ...

Make notes when you receive gifts. Keep a pack of thank-you cards along with envelopes and stamps so you can send one easily.

But they will feel appreciated if you go out of your way to communicate with and thank them. Sending personalized notes is an affordable way to personalize the customer experience. You won't have to ...

By incorporating personalization into your poly mailer design—such as the customer’s name, a personalized thank you note, or ...

Here are the basics of customer lifetime value, how to track it and how one personalized customer outreach strategy can dramatically boost your score and your income. We'll be in your inbox every ...

Over the years, I’ve experimented with various strategies to boost morale, and I’ve learned a few key tips that I’d like to share. In my experience, transparency is the cornerstone of a healthy work ...

On Tuesday, Oct. 15, the celebrity chef, 83, shared a carousel of photos on her Instagram that included snaps of thank-you notes she received from her 13-year-old granddaughter Jude's friends ...

Chevron CEO Mike Wirth shares his key leadership habit for building team loyalty. This simple practice is an effective way ...

"It's important to me I that make sure people understand that I was paying attention and I really do value what they do." ...