Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

With Dynamics 365 Field Service, we help you optimize customer experiences in the field with the right people and right tools at the right time. Increase productivity and effectiveness of your field ...

announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business ... said Jared Spataro, chief marketing officer of AI at work at Microsoft.

Screen of an email composition window in microsoft outlook with draft email titled introducing our new coffee beverage line Get insights into forecasts and team metrics like conversion and win rates ...

sales and marketing, and customer service management. Built on the Microsoft Dynamics NAV platform, Microsoft Dynamics 365 Business Central is offered in both on-premises and cloud-based versions.

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

A customer relationship management (CRM) system automates and streamlines your sales, marketing, field service, and customer service processes. Having the right CRM system benefits your staff and your ...

The Dynamics 365 platform is getting a whole new set of AI agents ... proprietary information they need to perform their tasks well. Jared Spataro, Microsoft’s chief marketing officer of AI at work, ...

Microsoft announced this week new AI autonomous agents and agentic capabilities in Dynamics 365 that accelerate sales and business results ... ranging from simple prompt-and-response to fully ...

Ten pre-built agents are coming to Dynamics 365. Microsoft will soon let customers build autonomous AI agents that can be configured to perform complex tasks with little or no input from humans.