Salesforce, the global customer relationship management platform, is grappling with a major service outage affecting ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

BillBook team recognized that several free trial users could offer higher lifetime value based on their attributes and platform usage. They sought a comprehensive solution to execute a lifecycle ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-leveling ITSM ...

HONG KONG, Nov. 12, 2024 /PRNewswire/ -- HKBN Enterprise Solutions (HKBNES) has reached a partnership agreement with ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Paycom's unified platform appeals to midsize and enterprise clients that prefer an all-in-one payroll and human capital management solution. The company's platform is supported by a single database, ...

Mazda is recalling 151,329 of its CX-70 and CX-90 vehicles. Each recall includes a crash risk, the NHTSA report said.

It also noted that there are issues keeping up with operating system and database patches on individual persistent database servers ... for an MVP [minimum viable product] data service. Add that to ...

Learn how Multi-Agent RAG systems, supported by AWS and SingleStore, are transforming enterprise AI with advanced ...