Collaboration and customer technology arm of network giant automates contact centre inquiries with conversational ...

Another day, another course record at Willunga as New Zealander Kerry Mountcastle stormed to the top the leaderboard of the ...

Former President Donald Trump and his Republican supporters are mobilizing around a new “big lie”: the false claim that a ...

思科希望通过这次更新在热切拥抱AI功能的联络中心行业中占据领先地位。几乎每个联络中心软件提供商都在提供某种AI驱动的聊天机器人，以处理基本的客户查询，然后将更困难的查询交给人工代理。

A suspected Iranian hacking group has successfully published intercepted Donald Trump campaign emails - having failed ...

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Clark County invites residents to an open house on Nov 7 to discuss designs for a new park in the Mount Vista neighborhood.

Investing in the right tools is crucial for growth, and the right workflow management platform can help streamline all assets ...

Timothy Lewis, the father of Elijah Lewis, addressed the courtroom via video conference to deliver his victim-impact statement.

Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.