This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

4. Type in your full name and your QMUL username (in the format of abc123@qmul.ac.uk). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

Campus Customer Service (CCS) from ITS can support you by: Checking that technology in the rooms work in advance of exams Providing support on the day of exam Or both. We highly recommend that ...

Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

Marking a meeting or appointment private can hide some of the meeting details from others in your organisation. Important: If you share your Calendar, Contacts, or Tasks folders with one or more ...

2. Click on the cog wheel in the top right-hand corner and select Options. 3. From the left navigation panel, under Mail > Accounts select Forwarding. 4. Click Start forwarding and type the email ...

AutoRun is a feature used to play CDs or USBs as you insert them to your device without further intervention. This feature is used by malicious actors to infect malware into user devices. The malware ...

This QuickStart guide will walk you through the first time setup of your new QMUL@Home laptop. Queen Mary IT Services will ship this laptop to your home, or other specified address, and you’ll only ...