Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a recent earnings call.

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Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The company has found that people will leave without buying products ...

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

(Photo by: Lindsey Nicholson/UCG/Universal Images Group via Getty Images) The backstory: Walgreens started placing some products under lock and key in response to a rise in shoplifting and other ...

Shares of Walgreens dove early Friday, a day after the drugstore chain said it was suspending its dividend, breaking a streak ...