Below are several of the highlights from our interview with my take on Rosenberg’s comments: Old Technology Destroys the Experience: While many contact centers are getting it right, there are ...
Since May 2024, Intercable Tools GmbH, a more than 50-year-old manufacturer of connection technology and tools, has been using ultrasonic deburring technology from the German company UltraTEC ...
Next would be data loss when the software fails. Data loss can happen to anyone, but recovering that data is a daunting task if old technology is used instead of the new technology. The most ...