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Patterson said software-as-a-service competitors like ... "Literally every customer we are working with right now is looking at Microsoft CRM," Summers said. He said prospective customers seem ...

"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

Despite a solid rally of the last few months, the discounted cash flow model suggests that there is a 33% upside potential.

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a powerful tool any business can use to manage business leads, guide a customer ...

Microsoft did not respond to a request for comment. CRM-software market share Microsoft's Dynamics 365 has been steadily gaining CRM market share in recent years. In 2019, Salesforce generated ...