CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

customer relationship management, enterprise resource planning and product information management. Aprimo lets companies monitor content design, creation and distribution in one easy-to-use tool.

Jennifer Buaas is the deputy chief information officer of Customer Service Management for the Texas Health and Human Services Commission. She oversees the project management, service management, ...

Salesforce, a leader in customer relationship management (CRM), has expanded its offering to include a full-featured ...

A feature-rich CRM application developed using Django and MySQL that allows users to manage customer relationships effectively. This application provides functionalities such as user registration, ...

Subscription plans begin at the Standard level but Zia Voice is not included unless you step up to the Enterprise plan. Monday Sales is a Customer Relationship Management (CRM) platform designed ...

Pretectum Customer Master Data Management (CMDM) is a cloud-based platform that helps organizations address the complexities ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

The adoption of modern workforce management tools is transforming business operations, offering improvements in data ...

The utility industry has been on a roller coaster ride for much of the past few years. Caught in the midst of fitfully starting and stopping deregulation, aging infrastructure, higher than ever demand ...