CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

customer relationship management, enterprise resource planning and product information management. Aprimo lets companies monitor content design, creation and distribution in one easy-to-use tool.

Jennifer Buaas is the deputy chief information officer of Customer Service Management for the Texas Health and Human Services Commission. She oversees the project management, service management, ...

Salesforce, a leader in customer relationship management (CRM), has expanded its offering to include a full-featured ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

The utility industry has been on a roller coaster ride for much of the past few years. Caught in the midst of fitfully starting and stopping deregulation, aging infrastructure, higher than ever demand ...

When it comes to choosing the perfect enterprise software for your organisation, you need to ask the right questions to find ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Today, more than 2,000 GovCons have selected Unanet ERP GovCon and Unanet CRM because the solutions have the right mix of functionality and accessibility while also offering the ability to scale and ...

Customer relationship management (CRM) software has become a mainstay for businesses of all sizes. CRM platforms enable ...