CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Salesforce, a leader in customer relationship management (CRM), has expanded its offering to include ... and inventory ...

Customer relationship management (CRM) systems help micro business owners to keep all of their communications ... Link your Gmail or Outlook email account as well as your accounting software.

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

At that time there were hardly any software applications, so each customer had their own teams of systems analysts and ...

Jen Mowery of Harrisburg University looks at the steps greenhouse growers should take to adapt to customer feedback and ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Read Less Customer relationship management (CRM) software can help businesses increase sales, drive growth and provide exceptional customer experiences. There are many CRM platforms on the market ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...