Beware of the government grant scam from your Facebook friend! Learn how to spot and avoid fraudulent schemes that promise ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

How long can Hertz wait to bill you for rental car damage? This customer says Hertz waited 7 months before hitting her with a ...

Michelle is an experienced consumer reporter, advocate, mediator, service journalist, and travel writer. She is the founder and CEO of Consumer Rescue. Michelle is also a consumer advocate and travel ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

If your child is under 24 months old, United Airlines will allow you to fly with the baby on your lap free of charge. But what happens if your offspring celebrates a birthday mid-trip? For one family, ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Your bank can’t reverse a successful credit card dispute ...

Brak Moczygemba got the shock of her life after a recent one-night stay in a budget hotel. The manager of that Quality Inn accused her of pillow theft… remarkably pricey pillows for such an ...

Lori Gallant agrees that if a Hertz rental car was damaged while in her possession, she should pay the repair bill. Or at least her insurance company should. But the last time she rented from Hertz ...