The coffee chain needs to “fundamentally change” strategy, the new CEO, Brian Niccol, said. Shares fell in premarket trading.

Even the return of the iconic Pumpkin Spice Latte to American stores on August 22, typically a surefire crowd-puller, failed ...

US coffee giant Starbucks released preliminary results showing that sales are continuing to fall, as the new chief executive ...

As part of Starbucks partnership with Universal Pictures to celebrate the upcoming holiday release of the new cinematic event ...

Traffic fell 10% during the fourth quarter, according to preliminary earnings released Tuesday by the coffee shop giant.

including dedicated drive-thru windows for picking up online orders. But for now, the increase in mobile orders has eroded Starbucks' position as a third place, a store manager in Florida said.

Starbucks' mobile orders are a challenge for the coffee chain, some store employees said, as its new CEO pushes for people to ...

The coffee chain is pulling promotional offers through its mobile app to get customers to pay full price for its coffees and ...

Starbucks said that it needs time to review the current state of the business, after same-store sales fell 7% in its most ...

Tressie Lieberman, who has worked with Chipotle, Taco Bell and Pizza Hut, will oversee marketing for the coffee shop giant.

Baristas and shift supervisors at the Starbucks at 1950 Fruitville Pike at Roseville Square Shopping Center in Manheim ...

Starbucks store employees have pointed to some of the reasons. Some venues are understaffed. Others are also dealing with a flood of orders customers have placed online and through Starbucks ...