Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...

The technology exists today to enable this transformation ... but whether we'll act before more consumers and lenders suffer ...

Some Lorain County police chiefs believe county leaders are pushing an outdated and potentially hazardous radio system on ...

Technology has been rapidly advancing for years – if your credit union doesn’t keep up with these advancements, you may find ...

Prince Harry has attacked “outdated legal systems” for allowing children to be exploited online.The Duke of Sussex, 40, urged ...

SearchBot: I am trained with Search Engine Land content. Ask me anything! Much like an old engine that’s past its prime, some AI marketing strategies are sputtering as technology speeds ahead. What ...

The wind off the Pacific Ocean in the southernmost point of the Baja California Peninsula can be fickle and on Thursday it ...

Genetic analysis has confirmed a detail of an important Norse saga, telling us more about someone dubbed the "Well-man".

Patricia Wilson Garcia was 7 months pregnant when someone stabbed her to death at an Irving shopping center in 1988. Her ...

The AI tells me, "Life has a funny way of surprising us and changing our perspectives," before recounting what is described ...

Since May 2024, Intercable Tools GmbH, a more than 50-year-old manufacturer of connection technology and tools, has been using ultrasonic deburring technology from the German company UltraTEC ...

Large retailers like Apple, Amazon, and Best Buy also offer similar programs, with some leading to a cash or gift card credit ...